Not resolved
1 comment

The internet 340 Lemon Ave Suite #7092 Walnut, CA 91789 Advertises the Microsoft 2010 programs at a very good price.I ordered the program from this store and received the program.

I attempted to download this program the day I receive it and started to have problems right off. The store advertises a help section if you have any problems on downloads. That same day, and after several attempts to download this program, I contacted the company, where they said they would contact me within 24 hours. This store did not contact me.

For the next 4 days, I attempted to download this program, and done researches to attempt to resolve this problem. Every time I contacted to store, I continued to receive the same email back saying they will contact me in 24 hrs. I finally had to have someone that is advanced with computers attempt to download the software and he came to the conclusion the software was defected. I had to purchase more expensive software, which did download without problems.

I than attempted to contact to check on how I can return this software and receive a refund. They continue the same email, we get back to you in 24hrs. I have gone every direction I could to receive a refund from this company, now I am blocked from their emails. I have written and contacted California BBB and still have not received any responses on this problem.

I am out of work and needed this program loaded on a new purchased computer to help me search for employment, and need my money at this time, however, company owners wealth is more important than real Americans out of work.Please beware of this company.

Monetary Loss: $699.

Had an Experience with NewPeakSoftware?

Write a review


Terms of Service
Post Comment
Felton, Delaware, United States #240108

After writing this, I emailed the company again, they will most like send the same email back to me, and when I try to respond I will get the same Failure Notice like I have the past 10 times. Please do not fall for this company!

You May Also Like

Ndot Technologies - Skilled People and Affordable Service Ndot Technologies "Yes It happened. After the continuous disappointment 5 top taxi app developers in World i decided to try with Ndot Taximobility. It is my fortunate to contact them at last..." Read more Do not deal with OmniTweak or SafeCart! Safecart "On July, 17th I purchased a Driver Updater for a service for 499 RUR, billed through SafeCart (eVerify). This program did not work about, so I has immediately written to..." Read more Nova Development - Wanted me to pay $50 for a "$39.99 value" "free bonus" offer. Nova Development "I bought a new HP printer. When I opened the box, there was a flier for an "Office Sssentials 3" download, a $39.99 value. I read the instructions on the..." Read more Baanyan Software Services - Review in Software category  from Edison, New Jersey Baanyan Software Services "Baanyan Software Services is a criminal organization run by Raghu Daripalli. He lures fresh graduates on OPT and gullible Software Engineers from India only to turn them into indentured laborers..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more Lazboy - Arm pad depressed after 2 years. Lazboy "We bought a Lazyboy sofa & 2 swivel chairs in May of 2015. We loved them till we noticed that the foam in the arm rest of one of the..." Read more Paypal - Mislead by an employee during dispute process Paypal "On July 15th, 2017 I made a transaction seperate from eBay for $675.00. This was a private transaction, separate from eBay. When I received the package from the seller I..." Read more Tbdress - Dishonest Company Tbdress "We bought a dress for my daughter a week ago and it did not fit. We contacted customer service and the agents name was Hugh. He told us they could..." Read more